2026 My Free Taxes Welcome Crew

Get Connected Icon Until Apr 15, 2026

Description

Want to make a big impact without diving into tax preparation? Join our team as a Welcome Crew Member (Greeter) at United Way of Bartholomew County’s Free Tax Site!

You’ll be the first friendly face our clients see, helping create a welcoming environment while supporting the flow of the tax site.

Key Responsibilities:

  • Welcome Taxpayers: Greet individuals in a warm and friendly manner.
  • Manage Sign-In: Direct taxpayers to sign in and ensure all necessary IDs and documents are verified.
  • Explain Processes: Provide clear information about the drop-off tax preparation process.
  • Organize Paperwork: Assist in organizing taxpayer's documents to streamline their experience. 

Important Notes:

  • Greeters do not need to be certified in tax law and will not provide tax advice or answer tax-related questions.

Training:

  • Dates: Training begins early January 2026.
  • Format: Both online and in-person training is required.
  • Completion: All training must be finished by end of January 2026.
  • Certification: Upon finishing the training, you will need to take an open-book online test in Standard of Conduct, Intake Interview to receive certification.

Commitment:

  • Timeframe: Volunteers are required to commit a minimum of 4 hours per week from February 2 to April 15, 2026.

Join us in making a meaningful impact this tax season by helping your community access vital tax services. Your welcoming presence can make all the difference!

Details

Get Connected Icon 18 and older
Get Connected Icon Is Not Family Friendly
Get Connected Icon Is Not Outdoors
Get Connected Icon Is Wheelchair Accessible

Location

Get Connected Icon 1531 13th Street
Columbus, IN  47201